Showing posts with label behavior. Show all posts
Showing posts with label behavior. Show all posts

Wednesday, June 12, 2013

E-Mail Etiquette


Day to day we are afforded the luxury of many means of communication.  For myself, the most common means of communication (at my job) is e-mail.  Oh, electronic mail how I loathe and love thee all in one instance.   Recently in my workplace I've noticed that e-mail is replacing good old fashioned phone conversation.  Everyday I communicate with clients via e-mail and it never ceases to amaze me how many people throw etiquette to the wind when communicating via e-mail.  So today I decided to share my top 10 rules for e-mail etiquette.

1.   Spell check 
Quite frankly no one is going to take you seriously if your e-mails have typos.  It's one button and probably 3 minute worth of review.  Give your words the respect that they deserve by spelling them correctly. 

2.  Know your point of contact
I can't tell you how many e-mails I get on a regular basis detailing matters that should be addressed to our CEO.  Sending the e-mail to the correct person is the first part but also know your audience.  Please address your contact with the appropriate level of formality.