Day to day we are afforded the luxury of many means of communication. For myself, the most common means of communication (at my job) is e-mail. Oh, electronic mail how I loathe and love thee all in one instance. Recently in my workplace I've noticed that e-mail is replacing good old fashioned phone conversation. Everyday I communicate with clients via e-mail and it never ceases to amaze me how many people throw etiquette to the wind when communicating via e-mail. So today I decided to share my top 10 rules for e-mail etiquette.
1. Spell check
Quite frankly no one is going to take you seriously if your e-mails have typos. It's one button and probably 3 minute worth of review. Give your words the respect that they deserve by spelling them correctly.
2. Know your point of contact
I can't tell you how many e-mails I get on a regular basis detailing matters that should be addressed to our CEO. Sending the e-mail to the correct person is the first part but also know your audience. Please address your contact with the appropriate level of formality.
